{"id":15123,"date":"2017-08-07T19:35:14","date_gmt":"2017-08-07T22:35:14","guid":{"rendered":"http:\/\/soloweb.com.br\/blog\/?p=15123"},"modified":"2017-08-07T19:35:14","modified_gmt":"2017-08-07T22:35:14","slug":"zendesk-o-melhor-plugin-gratuito-de-chat-para-wordpress","status":"publish","type":"post","link":"https:\/\/soloweb.com.br\/blog\/2017\/08\/07\/zendesk-o-melhor-plugin-gratuito-de-chat-para-wordpress\/","title":{"rendered":"Zendesk: O melhor plugin gratuito de chat para WordPress"},"content":{"rendered":"<h2>Quer colocar um chat ao vivo e que recebe mensagens no seu site?<\/h2>\n<p>O Zendesk \u00e9 uma excelente op\u00e7\u00e3o de atendimento para clientes em tempo real.<\/p>\n<p>Enquanto a maior parte dos plugins de chat geralmente s\u00e3o pagos ou tem algum tipo de plano mensal, o Zendesk oferece um plano gratuito que ir\u00e1 funcionar perfeitamente em qualquer site WordPress.<\/p>\n<p><strong>Com Zendesk, voc\u00ea pode:<\/strong><\/p>\n<div class=\"body\">\n<div class=\"p\">\n<ul id=\"topic-1__ul_zkr_wvs_mc\" class=\"ul\">\n<li class=\"li\">Converter coment\u00e1rios do blog em tickets e adicionar um coment\u00e1rio p\u00fablico que tamb\u00e9m possa ser postado como uma resposta no blog.<\/li>\n<li class=\"li\">Visualizar todos os tickets no widget de tickets, que \u00e9 adicionado ao painel de administrador.<\/li>\n<li class=\"li\">Visualizar os detalhes de cada ticket e abri-los em seu Zendesk para fazer atualiza\u00e7\u00f5es.<\/li>\n<li class=\"li\">Adicionar um formul\u00e1rio de contato para o painel de administrador, de forma que os usu\u00e1rios do seu site possam criar rapidamente solicita\u00e7\u00f5es de suporte.<\/li>\n<li class=\"li\">Definir permiss\u00f5es de visibilidade para cada tipo de usu\u00e1rio registrado (administradores, editores, autores, colaboradores, assinantes) do site WordPress, permitindo-lhes visualizar o widget de tickets ou o formul\u00e1rio de contato.<\/li>\n<li class=\"li\">Adicionar o Web Widget a seu site do WordPress.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div id=\"topic_wem_sen_lc\" class=\"topic nested1\">\n<h2 class=\"title topictitle2\">Instala\u00e7\u00e3o do plug-in Zendesk<\/h2>\n<div class=\"body\">\n<p class=\"p\">O plug-in Zendesk for WordPress pode ser adicionado ao seu site WordPress como qualquer outro plug-in. S\u00f3 h\u00e1 suporte para plug-ins no pr\u00f3prio site do WordPress (wordpress.org), e n\u00e3o em sites hospedados gratuitamente no wordpress.com.<\/p>\n<div class=\"p\">\n<p><strong class=\"ph b\">Como instalar o plug-in Zendesk for WordPress<\/strong><\/p>\n<ol id=\"topic_wem_sen_lc__ol_hlx_skq_mc\" class=\"ol\">\n<li class=\"li\">Baixe o plug-in em\u00a0<a class=\"xref\" href=\"http:\/\/wordpress.org\/extend\/plugins\/zendesk\/\">http:\/\/wordpress.org\/extend\/plugins\/zendesk\/\u00a0<\/a>.<\/li>\n<li class=\"li\">Entre no site do WordPress como administrador.\n<div class=\"note note\"><span class=\"notetitle\">Observa\u00e7\u00e3o:\u00a0<\/span>se voc\u00ea instalou uma vers\u00e3o beta do plug-in Zendesk for WordPress, deve exclu\u00ed-la no WordPress antes de instalar a nova vers\u00e3o.<\/div>\n<\/li>\n<li class=\"li\">No painel, selecione\u00a0<strong class=\"ph b\">Plug-in &gt; Add New\u00a0<\/strong>.<\/li>\n<li class=\"li\">Selecione\u00a0<strong class=\"ph b\">Upload\u00a0<\/strong>.<\/li>\n<li class=\"li\">Clique em\u00a0<strong class=\"ph b\">Browse\u00a0<\/strong>para selecionar o arquivo que voc\u00ea baixou (zendesk.zip).<\/li>\n<li class=\"li\">Clique em\u00a0<strong class=\"ph b\">Install Now\u00a0<\/strong>.<\/li>\n<li class=\"li\">Depois que o arquivo for carregado e instalado, clique em\u00a0<strong class=\"ph b\">Activate\u00a0<\/strong>.<\/li>\n<\/ol>\n<\/div>\n<p class=\"p\">A pr\u00f3xima etapa \u00e9 configurar o plug-in com as informa\u00e7\u00f5es de sua conta Zendesk e selecionar os recursos que voc\u00ea deseja habilitar.<\/p>\n<\/div>\n<\/div>\n<div id=\"topic_fbv_mln_lc\" class=\"topic nested1\">\n<div class=\"body\">\n<p class=\"p\">Para criar sua conta, acesse:\u00a0<a href=\"https:\/\/www.zendesk.com.br\/register\/#getstarted\">https:\/\/www.zendesk.com.br\/register\/#getstarted<\/a><\/p>\n<p class=\"p\">Selecione o plano gratuito e deixe seu site mais eficiente ainda!<\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quer colocar um chat ao vivo e que recebe mensagens no seu site? O Zendesk \u00e9 uma excelente op\u00e7\u00e3o de<\/p>\n","protected":false},"author":3,"featured_media":15124,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[31],"tags":[77,78,79,80],"class_list":["post-15123","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wordpress-2","tag-atendimento","tag-chat","tag-gratuito","tag-plugin"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zendesk: O melhor plugin gratuito de chat para WordPress - SOLOWEB Tecnologia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/soloweb.com.br\/blog\/2017\/08\/07\/zendesk-o-melhor-plugin-gratuito-de-chat-para-wordpress\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zendesk: O melhor plugin gratuito de chat para WordPress - SOLOWEB Tecnologia\" \/>\n<meta property=\"og:description\" content=\"Quer colocar um chat ao vivo e que recebe mensagens no seu site? 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